Apex IT Consultants | IT Support Engineer
About this role
IT Support Engineer Home Careers IT Support Engineer Posted Date: 23rd January 2025 Due Date: 23rd March 2025 Job Type: Full Time Experience Level: Salary: £35,750.00 - £40,000.00 per year Location: Hybrid remote in Gravesend DA12 Timing: Monday to Friday Job Summary As an IT Support Engineer at Apex, you will bring your expertise in IT support and customer service to ensure seamless operations for clients while also contributing to key projects. Our ideal candidate will: Have excellent customer service skills with the ability to communicate effectively with stakeholders at all levels. Possess strong problem-solving skills and the ability to identify, resolve, and document workarounds for technology-related issues. Be proactive, self-motivated, with strong attention to detail and the ability to work well independently and as part of a team. Requirements: Minimum 3 years of experience within a network consultancy/IT services company environment, with experience in implementation and support services. In-depth knowledge of Microsoft domain infrastructure, including Active Directory, Group Policy, and DNS. Experience in the implementation, upgrade, and migration of Windows Servers, as well as troubleshooting support and general administration. Hands-on experience with virtualization technologies such as VMware, Citrix, and Hyper-V, including their setup and management. Experience with Microsoft 365 setup and migrations. Experience with Azure and/or AWS setup and management. Experience with M365 backups and restore Experience with SharedPoint and OneDrive Working knowledge of various switch and firewall configurations. Strong experience with security software and tools. Experience with PC roll-outs and upgrades. Experience with mobile device support. Skills: Expertise in VMware and virtualized technologies. Server management experience with Windows Server OS 2016, 2019, and 2022, including on-premises Exchange. Proficiency with Microsoft 365, Intune, and Exchange Online. Experience with HP host and SAN technologies. Network management skills, particularly with Cisco. LAN management, including DNS, DHCP, and DFS. Firewall management experience with Palo Alto and Cisco. Knowledge of telecommunications circuits and associated infrastructure. Technical knowledge to enable collaboration with infrastructure service providers. Technical knowledge and willingness to provide desktop support. Experience working in an ITIL framework-driven environment. If you are passionate about technology and enjoy helping others, we encourage you to apply for this exciting opportunity in IT Support.
What this role is, and what else it is called
Employers in the UK advertise this kind of work as IT Support Engineer, IT Support Technician, Technical Support Engineer and Support Engineer too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in the UK, advertised as hybrid, splitting time between home and the office.
About hiring at Apexitconsultants
Apexitconsultants has 1 other live technology role on its careers page. We have been observing Apexitconsultants hiring technology staff since July 2026. See all Apexitconsultants roles, salaries and stack.
How this role compares to the market
1,459 live UK roles list AWS right now, from 503 employers. The median advertised salary is £80,000; 28% are advertised as remote. Browse AWS roles.
1,139 live UK roles list Azure right now, from 443 employers. The median advertised salary is £55,000; 28% are advertised as remote. Browse Azure roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Apexitconsultants's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.