IT Support Manager - Business IT Support Services
About this role
Quotes IT Helpline Tech Advice 01706 404099 Email Us Business IT Internet VOIP 3CX Office 365 Web Hosting Cyber Security Login IT Support Manager We are looking for an experienced IT professional to join our busy I.T team. The successful candidate will have previously worked within either a Technical support or Business application system support role. This is a hands-on role providing day to day leadership to our small IT support team involving the following technologies and activities for around 170 end users: • MS Active Directory and MS Windows server. SQL Server (2012 2016). VMware. Windows 10. MS Dynamics NAV and Dynamics CRM. Microsoft Office (particularly Excel and Word). O365 e-mail. VOIP telephony (LG IPecs). Switch and VLAN configuration. Firewall management. Backup and restore (VEEAM). Antivirus monitoring and management. Server and PC installation. Contract: • Permanent Hours: • 40 hours per week on a rota basis including weekends Core Duties: – • Provide leadership and technical backup to the businesses system support team. • To provide operational support on all software/hardware/systems currently utilised within the company. • To ensure all service requests and incident calls are documented and resolved in a timely manner. • To oversee the installation and maintenance of PCs and associated peripherals to all areas of the business, ensuring that conditions relating to the Health & Safety of users are met. • To ensure that all procedures relating to the checking, backup, security and general maintenance of systems are carried out in a timely manner. • To ensure that all procedures relating to the security of systems are met.
What this role is, and what else it is called
Employers in the UK advertise this kind of work as IT Support Engineer, IT Support Technician, Technical Support Engineer and Support Engineer too, so it is worth searching more than one wording. It is a lead or principal IT Support & Service Desk role in the UK, advertised without a stated working pattern, which is worth asking about.
About hiring at Broadband9
Broadband9 has 1 other live technology role on its careers page. We have been observing Broadband9 hiring technology staff since June 2026. See all Broadband9 roles, salaries and stack.
How this role compares to the market
1,145 live UK roles list SQL right now, from 480 employers. The median advertised salary is £60,000; 26% are advertised as remote. Browse SQL roles.
277 live UK roles list Microsoft SQL Server right now, from 119 employers. The median advertised salary is £55,000; 27% are advertised as remote. Browse Microsoft SQL Server roles.
Lead and principal roles make up 1,636 of the live UK IT market and advertise a median of £80,000.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Broadband9's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.