Helpdesk Admin Job | Build Recruitment
About this role
Hit enter to search or ESC to close Search Close Search Helpdesk Admin Helpdesk Admin Posted 11 months ago < Back to Job Search Full Time Temporary Enfield, UK Posted 11 months ago £12.21 - £16.22 per hour Build Recruitment Job Title: Helpdesk Administrator Location: Enfield (Hybrid Opportunity After Initial Period) Hours: Monday – Friday, 8:00 AM – 5:00 PM Pay Rate: £16.22 per hour (Umbrella) About the Role: We are currently seeking a proactive and highly organised Helpdesk Administrator to join a busy and fast-paced team based in Enfield . This is a temp-to-perm opportunity for the right candidate, with the potential for hybrid working after a couple of months . You will play a key role in supporting the operational team, coordinating work orders, liaising with clients, subcontractors and operatives, and ensuring the smooth running of daily schedules and reporting. Key Responsibilities: Raise and allocate work orders from client phone calls and emails using internal systems Work closely with Contract Managers/Supervisors to allocate daily and emergency works Book appointments with sites and subcontractors using internal systems Process operative timesheets , update spreadsheets and ensure accurate records for payroll File and maintain job documentation including photos and supporting paperwork Daily updates of WIP reports and internal trackers to minimise outstanding jobs Handle client queries and recalls across multiple contracts professionally Maintain lone working records and carry out regular welfare calls to operatives Ensure compliance and document accuracy – including RAMS, job sheets, materials used Upload documents to client systems to support invoicing and contract compliance Support administrative duties as requested by managers and senior leadership Keep client portals updated with job progress and documentation Requirements: Previous experience in a coordinator or administrative role , ideally within maintenance, construction or facilities Excellent organisational skills and attention to detail Strong communication skills and confidence in dealing with clients, operatives, and management Proficient in MS Office and ability to pick up internal systems quickly Comfortable working in a fast-paced, high-volume environment Ready to apply? If you’re an experienced coordinator or administrator looking for your next opportunity in a dynamic and rewarding environment, apply now with your CV or call Leah Seber at Build Recruitment Full name Email address Upload CV Upload your CV/resume or any other relevant file. Max. file size: 39 MB. Job Overview Category Administration | PAs | Secretarial Offered Salary £12.21 - £16.22 per hour Job Location Enfield, UK Job Type Full Time, Temporary Job ID 37282 Leah Seber Email Email Consultant Related Jobs Repairs Admin Full Time Gosport, UK Plumber multi Full Time Stockport, UK Electrician Full Time Westminster, UK Share Share Share Share Pin E-mail Facebook Instagram LinkedIn Phone Twitter © 2026 Build Recruitment. All Rights Reserved. Privacy Policy | Website Terms | Sitemap | Net Zero Plan 2025 Made with ❤️ by Recsites Close Home About Jobs Candidates Clients Work for Us Blog Contact Secret Link If you continue we will assume that you are happy with it.
What this role is, and what else it is called
Employers in the UK advertise this kind of work as IT Support Engineer, IT Support Technician, Technical Support Engineer and Support Engineer too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in the UK, advertised as hybrid, splitting time between home and the office.
Detected on Buildrec's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.