2nd Line Support Engineer - Azure / Office 365
About this role
Passion. S-SA Digital give you total reliability to help scale your career in the cloud. IT 2nd Line Support Engineer - Azure / Office 365 Permanent £25K - £35K IT Milton Keynes Job Description £28K – £33K Milton Keynes (office-based) We have a fantastic opportunity for a 1st/2nd line Support Engineer to join a leading IT Support company (MSP) in Milton Keynes to provide technical support to their Nationwide Customer base. The ideal candidate will have a passion for Microsoft technologies, with strong commercial experience with Azure, AD, Office365 etc (MS certification would be advantageous, although not essential) The successful candidate will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider although this is not essential as there will be plenty of training for the successful candidate. You will be motivated, a natural problem solver and able to follow the process for ticketing systems (ConnectWise) as well as the capacity to work in a fast-paced environment, We feel that this is a great opportunity for a passionate IT Support Engineer, who has strong communication skills and enjoys working in the office. My client have partnerships with all the leading vendors, therefore opportunities to progress your career and gain industry certifications are definitely there. Skills Microsoft, Azure, O365, Exchange (2003 – 2012), Windows Server (2003 – 2102) Active Directory, Windows (8, 10), networks TCP/IP, DNS, VMware, Desktop, Hardware, Software. Job Application To apply for this position, please fill out the application form below. < £20K £20K - £30K £25K - £35K £30K - £40K £35K - £45K £40K - £50K £45K - £55K £50K - £60K £55K - £65K £60K - £70K £65K - £75K £70K - £80K £75K - £85K £80K - £90K £85K - £95K £90K - £100K £100K + Upload CV or drag and drop PNG, JPG, PDF, DOC or DOCX (MAX.10MB) I agree with the storage and handling of data by S-SA and the Terms and Conditions .
What this role is, and what else it is called
Employers in the UK advertise this kind of work as IT Support Engineer, IT Support Technician, Technical Support Engineer and Support Engineer too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in the UK, advertised without a stated working pattern, which is worth asking about.
About hiring at S Sa
S Sa has 4 other live technology roles on its careers page, across IT Support & Service Desk and Software Engineering. Of those, 40% are advertised as fully remote and 20% as hybrid. Where S Sa states a salary, the median advertised ceiling is £45,000 across 5 roles. Elsewhere in its adverts S Sa asks for C#, SQL, Microsoft SQL Server, Cisco and JavaScript. We have been observing S Sa hiring technology staff since June 2026. See all S Sa roles, salaries and stack.
How this role compares to the market
1,139 live UK roles list Azure right now, from 443 employers. The median advertised salary is £55,000; 28% are advertised as remote. Browse Azure roles.
352 live UK roles list Microsoft 365 right now, from 148 employers. The median advertised salary is £37,000; 24% are advertised as remote. Browse Microsoft 365 roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on S Sa's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.