Junior Support Engineer
About this role
This role would likely suit someone recently out of education ready to start gaining real-world experience using the skills they have been learning (although those with more experience are welcome to apply). The work will largely involve typical support tasks, including dealing with clients directly via phone and email as necessary. Some prior experience with this would be desirable, but the ability to problem solve is generally more useful than any other specific knowledge. Beyond that, as part of a small team, there will be the opportunity to hone your skills in particular areas that naturally present themselves. This could include working on server infrastructure, or tasks that veer more towards the web development side of the business, should that be of interest. The successful candidate would be based in our Horsham office full-time, and will be expected to be able to visit client offices around the South East as necessary. Key Requirements Good at problem solving Good time management and independent prioritisation skills Good at working independently, as well as collaboratively where necessary as part of a small, close-knit team Valid Driving Licence Desirable Skills Experience with Microsoft 365 Experience with Windows, Mac and Linux operating systems Experience with iOS and Android operating systems Experience of running tasks via a command line interface Salary depending on experience. If this position is of interest to you, please email your CV to This email address is being protected from spambots. You need JavaScript enabled to view it. Monthly, and worth reading A short roundup of our analysis, howtos and the IT news that actually mattered. No sales emails, and one click to stop. Sign up We never share your address, and you can unsubscribe in one click.
What this role is, and what else it is called
Employers in the UK advertise this kind of work as IT Support Engineer, IT Support Technician, Technical Support Engineer and Support Engineer too, so it is worth searching more than one wording. It is a graduate or junior IT Support & Service Desk role in the UK, advertised without a stated working pattern, which is worth asking about.
How this role compares to the market
1,265 live UK roles list JavaScript right now, from 507 employers. The median advertised salary is £50,000; 33% are advertised as remote. Browse JavaScript roles.
605 live UK roles list Linux right now, from 229 employers. The median advertised salary is £65,000; 24% are advertised as remote. Browse Linux roles.
Graduate and junior roles make up 415 of the live UK IT market and advertise a median of £30,000.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on 3Ait's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.