IT Support Engineer
About this role
Job Title: IT Support Engineer Location: Exeter, DevonSalary: £28,000 - £32,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / VansWe are currently looking for an experienced IT Support Engineer to join a well established, innovative Managed Service Provider in Exeter, Devon. The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery. In addition to this, you will get involved in exciting project work and visit customer sites.This business pride themselves on their company culture and being a great place to work, where employees are valued! Responsibilities: • Provide technical support and assistance to customers and end-users, via both onsite and remote support • Troubleshoot hardware and software issues • Install, configure, and maintain computer hardware, software, and peripherals • Provide training and technical advice to customers and end-users • Create and maintain technical documentation• Monitor system performance and ensure system security • Participate in the implementation of new systems and technologies • Ensure compliance with all relevant policies and procedures Requirements: • Experience within an MSP environment is a plus• Technical Knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMWare • Knowledge of Active Directory, Office 365, and other cloud technologies • Experience with troubleshooting hardware and software issues • Excellent problem-solving and communication skills • Strong customer service and interpersonal skills If you are interested in this role and have the necessary skills and experience then please apply for immediate consideration and interview. Keywords: IT Support Engineer, IT Services, Windows Server, Linux, Networking, Virtualization Technologies, Active Directory, Office 365, Cloud Technologies, Troubleshooting.
What this role is, and what else it is called
Employers in Exeter advertise this kind of work as Senior Service Desk Specialist, June 18, 2026IT Support Engineer Full TimeEngineeringExeterFull Time, 1st Line IT Support Technician and Exeter Finance Job Openings | Senior Service Desk Specialist too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in Exeter, advertised as fully remote, so it is open to candidates working from home.
About hiring at Elevate Technology Group Ltd
Elevate Technology Group Ltd has 24 other live technology roles on its careers page, across IT Support & Service Desk, Software Engineering and DevOps, Platform & SRE. Of those, 24% are advertised as fully remote and 72% as hybrid. Where Elevate Technology Group Ltd states a salary, the median advertised ceiling is £30,000 across 14 roles. Elsewhere in its adverts Elevate Technology Group Ltd asks for Azure, SQL, Jira and PowerShell. We have been observing Elevate Technology Group Ltd hiring technology staff since May 2026. See all Elevate Technology Group Ltd roles, salaries and stack.
How this role compares to the market
605 live UK roles list Linux right now, from 229 employers. The median advertised salary is £65,000; 24% are advertised as remote. Browse Linux roles.
352 live UK roles list Microsoft 365 right now, from 148 employers. The median advertised salary is £37,000; 24% are advertised as remote. Browse Microsoft 365 roles.
Exeter has 17 live IT vacancies across 9 employers. Browse Exeter roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Elevate Technology Group Ltd's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in South West.