Technical Support Specialist - Automotive Engineering
About this role
+44 1422 257 100 Terberg Special Vehicles Royal Terberg Group Terberg DTS Aviation Terberg DTS Fire & Rescue Technical Support Specialist - Automotive Engineering Location: Elland Reports To : Technical Support Manager Become the Technical Expert Behind Terberg DTS Lead Solutions. Support Engineers. Drive Excellence. Are you experienced with exceptional diagnostic skills and a passion for solving complex technical challenges? At Terberg DTS , we're looking for a Technical Support Specialist to be the go-to expert for our service teams and customers. You'll play a key role in supporting engineers across the business, delivering technical guidance, developing talent, and helping resolve the most challenging faults on industry-leading specialist vehicles and equipment. This is an opportunity to combine your technical expertise with mentoring, problem-solving, and customer support in a role where your knowledge truly makes an impact. What You'll Be Doing Providing expert technical support and guidance to Mobile Service Engineers and service teams. Diagnosing and resolving complex mechanical, electrical, and electronic faults. Supporting engineers through fault-finding and escalation processes. Delivering technical training and coaching to develop engineering capability across the business. Assisting with customer technical queries and helping resolve escalated issues. Carrying out specialist engine, electrical, and diagnostic work when required. Using advanced diagnostic tools, technical manuals, and testing equipment to identify effective solutions. Supporting continuous improvement initiatives and cross-functional projects. Maintaining accurate technical records and documentation. Promoting a strong culture of safety, quality, and customer service. What You'll Bring City & Guilds Level 3 Vehicle Maintenance & Repair qualification (or equivalent). Extensive experience in vehicle diagnostics and fault finding, particularly auto-electrical systems. Experience working on HGVs, specialist vehicles, plant machinery, or similar equipment. Strong knowledge of modern diagnostic systems and repair techniques. Excellent communication and customer service skills. A proactive approach to problem-solving and continuous improvement. The ability to work independently and support others effectively. Full UK Driving Licence. Desirable Experience Knowledge of Terberg vehicles and equipment. Experience delivering technical training or mentoring engineers. Strong understanding of preventative maintenance best practices. Knowledge of road traffic regulations and industry compliance requirements. Why Join Terberg DTS? Invest in Your Future Continuous technical training and development Career progression opportunities Apprenticeship and development programmes Great Benefits Package 25 days holiday plus Bank Holidays Enhanced pension scheme 3x salary Death in Service benefit Company-funded Health Shield Medical Cash Plan 24/7 GP Anytime access Supporting Your Wellbeing Employee Assistance Programme Occupational health support Health surveillance programmes Extra Perks Retail discounts and rewards platform Cycle to Work scheme Free independent mortgage advice Ready to Be the Technical Authority? If you're a highly skilled engineer who enjoys solving complex problems, sharing knowledge, and supporting others to succeed, we'd love to hear from you. Apply today and help drive technical excellence across Terberg DTS. WHERE SPECIAL COMES AS STANDARD This website uses Cookies For further information, visit our If you click on "Accept all" you agree to the placing of the cookies from all categories.
What this role is, and what else it is called
Employers in the UK advertise this kind of work as IT Support Engineer, IT Support Technician, Technical Support Engineer and Support Engineer too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in the UK, advertised without a stated working pattern, which is worth asking about.
About hiring at Terbergdts
Terbergdts has 1 other live technology role on its careers page, across Data, AI & Machine Learning and IT Support & Service Desk. Elsewhere in its adverts Terbergdts asks for Python, SQL and Power BI. See all Terbergdts roles, salaries and stack.
Detected on Terbergdts's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.