Senior IT Technician
About this role
We are hiring Senior IT Technician Join our team Job Description We are looking for an individual who not only has the technical aspects but also comes across well and is keen to progress themselves. This is a significant role to provide both help desk support along with customer site visits. It is essential you have experience dealing with a range of technologies and comfortable going out to customer sites and providing support. We are looking for somebody who can hit the ground running and add value and quality to the IT department. Experience Solid 2nd and 3rd line experience (Required) Helpdesk and desk side support experience (Required) Responsibilities (will include but not limited to the following) Basic Knowledge of IP/SIP telephony architecture and Data Networking. Must have the ability to work remotely and the discipline to be successful without direct supervision. Advanced communication skills to be used in writing, presentations, general customer interactions, and with internal company management. Schedule appointments, prepare presentations, demonstrate equipment. Develop solutions that demonstrate value added benefits to customers. Listen and understand customer needs and requirements with high priority on customer satisfaction. Maintain knowledge of company and competitor’s equipment. Must have a drivers license and have their own method of transportation. Requirements Excellent verbal and written communication skills. Independent self-starter attitude with a strong work ethic. Enthusiasm and positive attitude. Ability to pay attention to detail & manage multiple ongoing client engagements. Ability to perform under pressure and work well in a team environment. Navigating around using both Windows and Apple Mac computer operating systems.
What this role is, and what else it is called
Employers in London advertise this kind of work as IT Support Engineer, Support Engineer, Technical Support Engineer and IT Support Technician too, so it is worth searching more than one wording. It is a senior IT Support & Service Desk role in London, advertised as on-site.
How this role compares to the market
1,456 live UK roles list AWS right now, from 502 employers. The median advertised salary is £80,000; 28% are advertised as remote. Browse AWS roles.
1,140 live UK roles list Azure right now, from 443 employers. The median advertised salary is £55,000; 28% are advertised as remote. Browse Azure roles.
London has 4,321 live IT vacancies across 1,364 employers, with a median advertised salary of £70,000. Browse London roles.
Senior roles make up 1,630 of the live UK IT market and advertise a median of £80,000.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Adwconnect's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in London.