IT Support Technician

About this role

Effective communication skills are crucial, as you will be expected to deliver superior service to our customers across various locations. Possession of a driving license is necessary, as your role may involve traveling to customer sites to offer IT support and installations. What would you do at Geekheads This role will strengthen the existing IT team, focusing on the continual support for our customers and improving our company wide IT infrastructure and systems. Primarily focusing on 1st line Support, the role involves offering support and technical assistance to our customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.

What this role is, and what else it is called

Employers in the UK advertise this kind of work as IT Support Engineer, Technical Support Engineer, Support Engineer and Service Desk Analyst too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in the UK, advertised as fully remote, so it is open to candidates working from home.

Detected on Geekheads's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.