Female QA Engineer & Client Support Specialist – Web & Mobile Solutions | Hiring Now
About this role
Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx Please Enter Captcha * 6+6=? Female QA Engineer & Client Support Specialist (Web & Mobile Solutions | International Clients) Role Overview This is not just a testing or support role. This is onsite job. ( ONLY FARIDABAD , SOUTH NEW DELHI PEOPLE CAN APPLY) We are looking for a proactive and detail-oriented female professional who can bridge the gap between technical delivery and client communication . This role requires a strong background in Quality Assurance, Computer Science Engineering, and client handling , along with a solid understanding of website and mobile application development . The ideal candidate will ensure product quality while also managing international client communication through voice calls and chat , contributing to both project success and client satisfaction. Key Responsibilities 1. Quality Assurance & Testing Ownership Perform end-to-end testing for websites and mobile applications. Identify, document, and track bugs with clear reporting. Ensure applications meet functional, UI/UX, and performance standards. Collaborate with developers to resolve issues efficiently. 2. Client Communication & Support Handle international client interactions via voice calls and chat support . Understand client requirements and translate them into actionable tasks. Provide project updates, resolve queries, and maintain strong client relationships. Act as a single point of contact between clients and internal teams. 3. Technical Understanding & Coordination Demonstrate knowledge of: Website design & development (frontend/backend basics) Mobile application workflows Responsive design and UI/UX principles Assist in reviewing designs and suggesting improvements based on usability. Coordinate with designers and developers to ensure alignment with client expectations. 4. UI/UX & Design Insight Provide feedback on layouts, responsiveness, and user experience. Suggest modern design ideas and improvements. Ensure consistency across web and mobile platforms. 5. Documentation & Reporting Maintain clear documentation of bugs, fixes, and client feedback. Share regular reports on testing progress and issue status. Track project updates and ensure timely delivery. Required Skills & Experience Bachelor’s degree in Computer Science Engineering or related field . 3–5+ years of experience in: Quality Assurance / Software Testing Client Support or Customer Handling Strong understanding of: Website design & development processes Mobile application development lifecycle Responsive design and UI/UX fundamentals Experience with: Bug tracking tools (Jira, Trello, or similar) Testing methodologies (manual testing preferred; automation is a plus) Excellent English communication skills (verbal & written) for international clients. Confidence in handling voice calls and live chat support . Strong problem-solving and analytical skills. What We Are Looking For A professional who can balance technical QA skills with client communication . Someone detail-oriented with a strong sense of ownership. Ability to understand both technical and business perspectives . A proactive mindset with ideas to improve product quality and user experience. Comfortable working in a fast-paced, client-driven environment. Key Performance Indicators (KPIs) Number of bugs identified and resolved Quality of releases (reduction in post-release issues) Client satisfaction and feedback scores Response time and resolution efficiency Accuracy and clarity of reporting What We Offer Opportunity to work with international clients Exposure to diverse web and mobile projects Collaborative and growth-focused work environment Long-term career development opportunities Number of Vacancies: 2 How to Apply Interested candidates kindly share your updated CV at hr@connectinfosoft.com along with: Summary of QA experience and tools used Experience with client communication (voice/chat) Projects handled (web/mobile) Notice period and availability Tags: Quality Assurance, QA Engineer, Software Testing, Manual Testing, Web Testing, Mobile App Testing, UI UX Testing, Responsive Design, Bug Tracking, Jira, Functional Testing, Regression Testing, Client Support, Technical Support, International Clients, Voice Support, Chat Support, IT Services, Web Development, Mobile Development, Use Hi! I'm your CITPL Assistant. How can I help you today? Powered by Connect Infosoft Tech Pvt. Ltd. Subscribe to our newsletter Leave this field empty if you're human: Sign up Leave this field empty if you're human: Connect Infosoft provides services in many countries, some of them are mentioned below United States, Canada, Switzerland, Mauritius, Ireland, Australia, Hong Kong , Brazil, Netherlands, Sweden, China , Germany, Cyprus, Georgia, South Africa, Singapore, Iceland, New Zealand, Finland, Austria, Bahamas, Greece, Thailand, United Kingdom, Denmark, Guyana, Belgium, Norway, Poland, Israel, France, Panama, United Arab Emirates (UAE), India, Italy, Spain Trending Industry Quick Services This site is owned and operated by Connect Infosoft Technologies Private Limited. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons and images as well as the selection, assembly and arrangement thereof, are the sole property of Connect Infosoft Technologies Private Limited. Copyright © 1999-2026 All Rights Reserved by Connect Infosoft Technologies Pvt.Ltd. Login User Name/Email ID Password Login Forgot Password? Don't have an account? Sign Up Recover Password User Name/Email ID Reset Sign Up First Name * Last Name * User Name * Email ID * Password * Confirm Password * Contact Number * Street Address * Select Country * Select State * City * Zip Code * Please Enter Captcha 9+1=? Sign Up Already have an account?
What this role is, and what else it is called
Employers in the UK advertise this kind of work as QA Engineer, Quality Assurance Manager, Test Engineer and QA Tester too, so it is worth searching more than one wording. It is a mid-level QA & Software Testing role in the UK, advertised without a stated working pattern, which is worth asking about.
How this role compares to the market
201 live UK roles list Jira right now, from 124 employers. The median advertised salary is £43,961; 27% are advertised as remote. Browse Jira roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Connectinfosoft's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.