ROV Technical Support Engineer - Film-Ocean

Film Ocean · Newcastle upon Tyne · Hybrid · First seen 1 month ago
Hybrid Mid level IT Support & Service Desk
Apply on the employer's site

About this role

Back to Careers Date 26 June 2026 Location Ellon, Aberdeenshire or Newcastle - office-based with hybrid working available Contract Type Full Time / Permanent Share ROV Technical Support Engineer A bit about us Film-Ocean is a specialist subsea ROV services company with a reputation built on technical excellence, safe delivery, and a team that genuinely knows its field. Based at our headquarters in Ellon, Aberdeenshire, we operate globally as part of the international STAPEM Group — and we're proud to offer our people the close-knit culture of a focused team with the backing and opportunity of a larger organisation. This is a role for someone who takes real ownership of the technical side of ROV operations. As our ROV Technical Support Engineer , you'll be at the heart of how our assets are managed, maintained, and mobilised — working across the full equipment lifecycle and collaborating with colleagues, clients, and vendors to keep our systems performing at their best. If you care about doing things properly and want to work somewhere your expertise is genuinely valued, we'd like to hear from you. What you'll be doing You'll take the lead on the technical management of our ROV systems, covering everything from maintenance and assembly to audits, documentation, and procurement support. Day to day, this includes: Managing and overseeing the servicing, maintenance, and assembly of both new and existing ROV equipment and systems Assisting in the selection of project-related equipment, assessing suitability, and interface requirements Leading audits of Film-Ocean ROV systems before mobilisation to ensure compliance with internal and external standards and project specifications Providing technical insights to the commercial and business development teams to evaluate upcoming opportunities from a multi-disciplinary perspective and determine the best technical approach for project execution Supporting offshore crew and workshop personnel in ROV maintenance and repair tasks, including task prioritisation and scheduling, which may entail site visits Ensuring accurate management and updates of system inventories as required Reviewing and updating maintenance routines to accommodate new or modified equipment Ensure system hardware and faulty components are managed correctly Collaborating with client representatives, project managers, certification authorities, and third-party companies involved in ROV system operations Responsible for reviewing and updating system and equipment specification sheets and maintaining records Coordinating with the workshop manager and project managers to maintain system certification packages Assisting with the procurement of spares and consumables, receipt of goods, distribution, and logistics Applying industry best practices across all engineering disciplines and ensuring the appropriate level of engineering is applied to meet project requirements Establishing and developing technical administrative policies and procedures Evaluating and supporting onshore system maintenance and refurbishments Staying current with equipment technical standards and legislation and ensuring that issued equipment is tested and certified as per relevant standards Liaising with vendors and subcontractors involved in the certification and servicing of Film-Ocean assets Collaborating with the supply chain department to control and reduce costs related to ROV operations, including spares and repairs Managing short and long-term equipment storage Assisting in the update of all technical and support documentation Participating in an out-of-hours on-call rotation Undertaking any other office duties as required by the Company Health, safety and environment At Film-Ocean, HSEQ isn't a box-ticking exercise — it's part of how we work. In this role, you'll be expected to take reasonable care for your own safety and that of those around you, follow our HSEQ processes, use provided equipment correctly, and report any concerns to our HSEQ Manager. We ask everyone to play an active part in maintaining a safe, responsible working environment. What we're looking for Substantial technical and operational experience in the ROV industry A strong working knowledge of ROV systems and a track record of providing effective technical support A relevant engineering qualification, or equivalent experience General awareness of environmental and safety training requirements What we offer Flexible and hybrid working — we support a healthy work-life balance Private medical insurance Life assurance for permanent staff Workplace pension scheme Free EV charging at our Ellon HQ Competitive salary, dependent on experience The opportunity to work within a skilled, supportive team on interesting and varied projects Interested in joining our team? Send us your CV using the form below. We'll review your qualifications and experience, and if your profile matches one of our current vacancies, we'll be in touch to discuss next steps. Note: We are not accepting applications from recruitment agencies for this vacancy. Interested in this position?

What this role is, and what else it is called

Employers in Newcastle upon Tyne advertise this kind of work as Service Desk Consultant - 2nd Line (Infrastructure), Application Support Analyst | Core-Asset Consulting and Service Desk Consultant 2nd Line (Infrastructure), Jobs, 343 too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in Newcastle upon Tyne, advertised as hybrid, splitting time between home and the office.

How this role compares to the market

Newcastle upon Tyne has 63 live IT vacancies across 23 employers, with a median advertised salary of £45,000. Browse Newcastle upon Tyne roles.

Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.

Detected on Film Ocean's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in North East.

Get these jobs by email

New matching UK IT roles, straight to your inbox. No spam -- unsubscribe any time.

We'll email you a confirmation link first -- nothing is sent until you click it.