Remote Support Engineer – SPIRiT UK
About this role
Call 0208 1234 365 Free Technology Health Check Contact Our Helpdesk Remote Support Engineer Posted 06 January 2025 Senior Technical Specialist – Support and Project – Home Working Working SpirIT is looking for a permanent Senior IT Project and Level 3 Support Engineer to start ASAP. Flexible working hours, high trust environment, very friendly and family focused team of eight engineers. Client base is primarily 3rd sector (Charities, NGOs, Health Sector) and so work is very rewarding. Mainly Microsoft Cloud products with some Apple/Linux and a range of security and storage vendors. If you genuinely care about customers and colleagues and have the ability to perform as a ‘super’ tech across all areas of IT – migrations, networking, cabling, servers, desktops, security as well as hardware troubleshooting then please contact us with your CV and salary expectations. MSP experience advantageous as is the ability to inspire, be flexible and maintain a positive outlook. Qualifications & Experience. Microsoft Expert: 5 + years’ experience with Microsoft 365 endpoint/desktop management (Windows Desktop & Server, MS365, Intune, Microsoft Endpoint Manager, Configuration Manager, Entra ID, Azure Active Directory, XDR, HyperV, Cloud Migrations, PowerShell, scripting or other automation tools) General Cabling & Networking: Configuration of routers, switches and access points from various vendors including Draytek, Cisco and HP. Ability to install Cat 5/6 cables, wall plates, patch panels and Rackwork. Cyber Security: Firewall rule configuration, access-lists, email encryption and spam filtering, MDM, MFA, SAML, SSO, SSL certs and web content filters, DNS security and host-based security tools. Vulnerability scanning and remediation of issues found. Ability to identify and remediate security gaps. Helping clients meet ISO, CE+ requirements and facilitation of Penetration testing. Automated updates and software control using Atera automation and scripting. Maintenance of backups and DR solutions for client systems using Synology and MS tools. Vendors: HP, Dell, Synology (Enterprise), Lenovo, Draytek, 3CX, VMware, Atera, Microsoft, Apple Mac. Role Responsibilities. Resolution of helpdesk tickets and project requirements, stakeholder management. Expected to be the final escalation point for complex issues and design requirements. Continuously look for ways to make the technology more resilient and our processes more efficient. Lead on project work and communication with the customer. Ability to map out work plans and ensure successful completion, provide quality documentation and handover to client satisfaction. Personal Profile. Excellent communications and interpersonal skills in person or on calls, team player, supporting and motivational for team and customers alike. Positive attitude and solution-oriented approach. Values led, personal integrity and helpful flexible nature – ability to adapt and innovate, share and develop others. Offer. Competitive salary Training provided as required 1-month probationary period to ensure a mutual fit Position Details: The role is set to commence ASAP. Note: This is an equal opportunity employer and we welcome applications from candidates of all backgrounds and experiences. How to Apply: Call 0208 1234 365, submit the application form or email info@spirituk.com Apply For Role: Either call 0208 1234 365 or complete the form below jobs Name * First Last * Last Email * Your Details * Expected Gross Salary CV Upload (.doc or .pdf) Drop a file here or click to upload Choose File Maximum file size: 2.1MB CV Link (Website/URL, Google doc, etc.) Submit Application If you are human, leave this field blank. Share this... Share on Facebook Facebook Share on X X Share on Linkedin Linkedin Share on Reddit Reddit Share on Digg Digg Share on Stumbleupon Stumbleupon This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More Privacy & Cookies Policy Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. Necessary Necessary Always Enabled Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Non-necessary Non-necessary Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
What this role is, and what else it is called
Employers in the UK advertise this kind of work as IT Support Engineer, IT Support Technician, Technical Support Engineer and Support Engineer too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in the UK, advertised as fully remote, so it is open to candidates working from home.
About hiring at Spirituk
Spirituk has 3 other live technology roles on its careers page, across Cybersecurity and IT Support & Service Desk. Of those, 75% are advertised as fully remote and 25% as hybrid. Elsewhere in its adverts Spirituk asks for Python, C++, JavaScript, AWS and ServiceNow. We have been observing Spirituk hiring technology staff since June 2026. See all Spirituk roles, salaries and stack.
How this role compares to the market
1,135 live UK roles list Azure right now, from 443 employers. The median advertised salary is £55,000; 28% are advertised as remote. Browse Azure roles.
610 live UK roles list Linux right now, from 230 employers. The median advertised salary is £65,000; 24% are advertised as remote. Browse Linux roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Spirituk's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.