IT Infrastructure and Support Engineer

Coburgbanks · London · Hybrid · First seen 5 days ago
Hybrid Mid level IT Support & Service Desk
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About this role

The role would suit someone with a background in networking or , who enjoys working in a customer-facing environment and has a practical, hands-on approach to technical problem solving. The Role The successful Field Engineer will be responsible for installing, maintaining, upgrading IT equipment and services at customer sites, data centres and BT exchanges. Key responsibilities will include: Installing pre-configured routers, switches, modems and other telecoms equipment. Carrying out onsite maintenance and fault-finding to restore customer services. Supporting the migration and upgrade of customer services to new technologies. Carrying out power, fibre and structured cabling within equipment racks. Recording job details, test results and engineer notes accurately and within agreed timescales. Ensuring customer SLAs are consistently achieved. Managing tools, test equipment and company assets responsibly. Re-boxing, labelling and returning equipment to the appropriate logistics or warehouse location. Always providing a professional and customer-focused service. What are we looking for? The ideal candidate will have at least two years' experience within Telecoms or IT, together with strong practical and diagnostic skills. You must have a driving license to be considered for this role. Experience with routers and switches, configuration loading, structured cabling and remote access/troubleshooting would be advantageous. Most importantly, the successful candidate will be technically capable, organised and confident dealing directly with customers. They will need a strong diagnostic mindset, good time-management skills and the ability to work independently while maintaining a high standard of customer service. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. View Job IT NEW CLOSING SOON IT Infrastructure and Support Engineer City of London £40000 - £48000 Permanent Job Title: IT Infrastructure and Support Engineer Location: Canary Wharf, London – in office one day per week Salary: £40,000 to £48,000 Benefits: Excellent Pension, 25 days holiday rising to 30 days after 12 months, Healthcare, Bonus This is a fantastic opportunity for an experienced 2 nd /3 rd line infrastructure engineer to join a non-profit organisation based in Canary Wharf. This is an exciting, high-profile role in the Financial Sector. They enjoy the rare ability to make a difference in a small, tight-knit and supportive organisation, and work with leading cyber security professionals from across several areas. What will I be doing? Working within a small collaborative IT team, your primary responsibility is to support the delivery of their IT support services. This role is predominantly infrastructure support looking after our desktop, cloud & server estate we are looking for an all-rounder, working hands-on, with some aspects being hands-off working alongside our MSP. You will be carrying out desktop support, server/cloud support using Azure, Windows server & Linux. From time-to-time working on various IT related projects enhancing the services that they offer such as server upgrades, cloud based digital transformation, WIFI, router, switch upgrades and general infrastructure. What is on offer? Hybrid Working – one day per week in the office 25 days annual leave, rising to 30 days after 12 months + Bank Holidays 10% pension Healthcare What are we looking for? 4 years’ minimum experience in 2 nd and 3 rd line support Strong knowledge of Windows server and desktop & cloud Azure Networking Any experience in Linux would be very welcome as half of their servers are Linux based. Expertise in networking, virtualisation, Identity & Access management Proficiency in infrastructure automation and scripting Excellent problem-solving and communication skills. Excellent communication skills. You will be expected to pass a DBS/security check for this role, and Visa sponsorship is not available. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. View Job Engineering NEW CLOSING SOON NPI Engineer Kingston Upon Hull £45000 - £45000 Permanent Take innovative plastic products from concept to production. We're looking for an experienced Project Engineer with an injection moulding background to lead New Product Introduction (NPI) projects from design through to full production. You'll work closely with customers, tooling suppliers and internal engineering teams to ensure projects are delivered on time, on budget and to the highest quality standards.

What this role is, and what else it is called

Employers in London advertise this kind of work as IT Support Engineer, Support Engineer, Technical Support Engineer and IT Support Technician too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in London, advertised as hybrid, splitting time between home and the office.

About hiring at Coburgbanks

Coburgbanks has 1 other live technology role on its careers page. See all Coburgbanks roles, salaries and stack.

How this role compares to the market

1,139 live UK roles list Azure right now, from 443 employers. The median advertised salary is £55,000; 28% are advertised as remote. Browse Azure roles.

605 live UK roles list Linux right now, from 229 employers. The median advertised salary is £65,000; 24% are advertised as remote. Browse Linux roles.

London has 4,331 live IT vacancies across 1,366 employers, with a median advertised salary of £70,000. Browse London roles.

Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.

Technologies mentioned

Detected on Coburgbanks's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in London.

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