1st Line Support Technician
About this role
Current Vacancies 1st Line Support Technician IT 1 st Line Support Technician Required – Windsor / Oxford GP Computers are Seeking an IT Support Technician or IT Engineer who has 1st line experience to join a growing help support team. All work is Windows cloud based systems – An understanding of Office365 is essential. This is a small team so you will receive a lot of personal one to one training to ensure you have everything you need. Salary: Flexible depending on your level experience. Opportunity to build on this with further training. Regular pay reviews and guaranteed rises in line with inflation. This IT Support Technician role will suit: An individual with experience of Microsoft cloud-based solutions. Office 365 support: SharePoint, OneDrive and Teams administration and troubleshooting Experience of working in an IT Support role, hitting targets and meeting SLAs. A Team Player who enjoys working within a business that support one another and nurtures their staff. GP Computers is passionate about making sure their employees feel valued and enjoy coming to work. You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems Providing 1st line support via phone and remote access but also visiting clients sites when required . Working with cloud-based systems. Microsoft Office and Windows 10 administration and troubleshooting. Windows server 2012 administration and troubleshooting. Developing a deeper understanding of the technology involved This job is commutable from Windsor every day Essential skills: Good knowledge of desktop technologies for Windows 8 through to Windows 11 support 1st a Microsoft Office / 2016 / 2019 / Office365 Maintenance and troubleshooting of printers Good communication skills – written and verbal Ability to work as part of a team Ability to diagnose faults and find solutions Ability to maintain strong relationship with customers Able to follow agreed procedures and documentation User administration of Microsoft Server 2012 / 2016 / 2019 User administration of Exchange/ 2016 / Office365 A base understanding of networking protocols and devices (particularly Draytek Zyxel ) Clean Driving Licence To apply please fill in the form below. * Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. Certifications Previous Next Certified partners Need help? Call our expert support team Mon-Fri 08:00-18:00 on 01753 20 27 27 Mountbatten House, Fairacres Industrial Estate, Dedworth Road, Windsor, Berkshire SL4 4LE T: 01753 20 27 27 E: info@gpcomputers.co.uk Company Reg. No: 7868985 | VAT Reg.
What this role is, and what else it is called
Employers in Oxford advertise this kind of work as D365 Finance & Operations Application Support Engineer, IT Support Technician, Junior IT Technician and IT Technician too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in Oxford, advertised as fully remote, so it is open to candidates working from home.
How this role compares to the market
352 live UK roles list Microsoft 365 right now, from 148 employers. The median advertised salary is £37,000; 24% are advertised as remote. Browse Microsoft 365 roles.
114 live UK roles list Windows Server right now, from 62 employers. The median advertised salary is £36,000; 32% are advertised as remote. Browse Windows Server roles.
Oxford has 67 live IT vacancies across 37 employers. Browse Oxford roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Gpcomputers's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in South East.