L2 System Administrator
About this role
Work with USA and Global MSP clients. Grow your skills. Build a long-term international career. Apply Now → Open Positions L2 System Administrator Support USA & Global MSP environments. (Hover to reveal) Role Overview: We are hiring experienced L2 System Administrators to support production environments for USA and Global Managed Service Providers. Responsibilities: Windows Server management Microsoft 365 & Azure administration Firewall & network troubleshooting RMM & PSA tools (ConnectWise, Kaseya, Ninja, etc.) Backup monitoring (Datto, Veeam) Escalation handling from L1 Requirements: 3+ years MSP experience preferred Strong troubleshooting skills Excellent written English Comfortable working US business hours Sales Development Representative (SDR) Drive pipeline growth for USA & Global MSP clients. (Hover to reveal) Responsibilities: Prospect list building LinkedIn outreach Cold email campaigns Appointment setting CRM updates Requirements: 1–3 years B2B sales experience Strong communication skills IT/MSP industry understanding preferred US time zone flexibility Performance-based incentives available. Live CCTV Monitoring Operator Monitor live environments with precision and accountability. (Hover to reveal) Responsibilities: Real-time CCTV monitoring Incident reporting Alert escalation Daily activity logs Requirements: High attention to detail Rotational shift flexibility Basic technical knowledge Professional reporting skills Why Join MSP Support Services? Work with USA & Global MSP clients Exposure to real production environments Structured career growth Dedicated operations manager support Long-term full-time opportunities Our Hiring Process STEP 01 Resume Submission STEP 02 Screening Interview STEP 03 Technical Assessment STEP 04 Client Interview (If Applicable) STEP 05 Offer & Onboarding Join the MSP Support Team Please fill out the application below accurately. Leave this field empty Personal Details Full Name * Email Address * Contact Number * Current Location (City) * Upload Resume * Accepted formats: PDF, DOC, DOCX 1. Motivation Why are you looking to switch your current role? * 2. Availability & Experience What is your current availability? * Immediate Notice Period Notice Period Duration * Are you comfortable working US night shift (9:00 PM – 6:00 AM IST)? * Yes No Do you have US/UK MSP IT Helpdesk or Customer Service experience? * Yes No MSP Name(s) * Total Experience (Years) * 3. Skills & Preferences English Speaking (Rate 1–10) * English Writing (Rate 1–10) * Work Location Preference * Willing to relocate to Mohali (WFO) Already in / near Mohali (WFO) Looking for Remote only If WFO, are you comfortable commuting daily on your own? * Yes No 4.
What this role is, and what else it is called
Employers in the UK advertise this kind of work as Systems Engineer, Infrastructure Engineer, Cloud Engineer and System Engineer too, so it is worth searching more than one wording. It is a mid-level Cloud & IT Infrastructure role in the UK, advertised as fully remote, so it is open to candidates working from home.
How this role compares to the market
1,139 live UK roles list Azure right now, from 443 employers. The median advertised salary is £55,000; 28% are advertised as remote. Browse Azure roles.
352 live UK roles list Microsoft 365 right now, from 148 employers. The median advertised salary is £37,000; 24% are advertised as remote. Browse Microsoft 365 roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Mspsupports's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site.