TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER
About this role
TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER Location: Chertsey, London Date: July 2025 An opportunity is open within our team for an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with architectural model lighting systems and other devices for seamless presentations. The Role As a Technical Support Engineer, you’ll work across teams, handling a mix of technical support, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide first-line technical support, troubleshooting and resolving issues. Install, update, and maintain Tekuchi’s interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of rental equipment. Essential Skills/Experience: Installing, configuring, maintaining, and administering operating systems, with a strong proficiency in Microsoft Windows, a decent familiarity of Linux, and generally comfortable in the command line environment. Management of users, groups, file permissions, and file sharing. Practical experience of specifying and installation of networking equipment (TCP/IP, Firewall, DHCP, VPN, NAT, DNS). Basic scripting (batch, PowerShell, Bash,etc). IT support/helpdesk experience, remote support, troubleshooting software and hardware issues. Experience in maintaining computer hardware components and building computers. Ability to create network diagrams, service records and documentation. Personal Attributes: Excellent communication skills, with the ability to interact professionally with clients, team members, and external partners. Eagerness to learn and apply new technologies. Flexibility to work out-of-hours and overseas. Proactive problem solving and attention to detail. Ability to work under pressure in exhibition setup environments. A valid passport and clean UK driving license. Advantages: Enthusiasm in any technological field, be it programming languages, AI, augmented/mixed reality, cloud computing, electronics, and beyond. Experience with virtualisation, web technologies, or cloud platforms (AWS, Azure, Google Cloud). Prior experience working at sites under construction and/or at events and exhibitions. Details Please note that this role is primarily office-based if not out visiting client sites or supporting exhibitions. Remote work can be possible, but only on occasion. Salary: £30-40k depending on skills and experience. How to Apply We invite you to share your CV and cover letter with us at careers@tekuchi.com , with the subject ‘Technical Support and Audio/Visual Engineer’. If you are passionate about technology and looking to grow and develop in a diverse environment, we would love to hear from you. By continuing to use this site without changing your settings, you consent to our use of cookies. Click here to learn more about cookies and how we use them.
What this role is, and what else it is called
Employers in London advertise this kind of work as IT Support Engineer, Support Engineer, Technical Support Engineer and IT Support Technician too, so it is worth searching more than one wording. It is a mid-level IT Support & Service Desk role in London, advertised as fully remote, so it is open to candidates working from home.
How this role compares to the market
1,459 live UK roles list AWS right now, from 503 employers. The median advertised salary is £80,000; 28% are advertised as remote. Browse AWS roles.
1,139 live UK roles list Azure right now, from 443 employers. The median advertised salary is £55,000; 28% are advertised as remote. Browse Azure roles.
London has 4,331 live IT vacancies across 1,366 employers, with a median advertised salary of £70,000. Browse London roles.
Market figures are today's snapshot of live UK roles on employer careers pages; see hiring trends.
Technologies mentioned
Detected on Tekuchi's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in London.