Security Operations Manager - Taunton/South West - RelyOn
About this role
Home » Security Operations Manager – Taunton/South West Security Operations Manager – Taunton/South West Basic information Location: Taunton/South West Salary: £40-£45k depending on experience Hours: 45 hours per week flexible Holiday: 25 Days Per Annum (Pro Rata) About Relyon Guarding and Security Services Relyon Guarding and Security Services is a privately owned business, established over 25 years ago with multiple contracts with many prestigious clients across the Bristol and the Southwest, with offices in Bristol, and Taunton. We provide mobile response and static security to many clients including Bath and Northeast Somerset Council, Environment Agency, Seasalt Cornwall and Bupa to name a few. The Role Managing the provision of mobile keyholding and static security services at our Taunton office. An experienced service delivery manager, you'll work closely with the Head of Operations to lead a small team of security personnel to deliver services to client requirements. With full responsibility for operational performance, you will ensure that your teams are recruited, trained, briefed and deployed to provide an effective security presence. You will also use your strong IT skills to maintain and organise systems and records including rotas, monthly reports, budgets and payroll. With excellent communication and interpersonal skills, you'll work closely with client representatives, colleagues to investigate, understand and resolve problems. You will also support your team by carrying out ‘hands-on' operational activities if required. Working hours are Monday - Friday, however as a business that operates 24/7 you will need to be flexible to manage and support your team. Site visits on nights and weekends will be required. You will carry out a range of duties including: • To be responsible for the performance of the company's operation at set location and to control the activities of employees within the company's policy and procedures. • Overall responsibility for ensuring the Team carry out all aspects of their duties to the required standard and on time • Ensure that assignment instructions (at each designated location) and control room procedures/instructions are kept up to date and that all relevant parties are informed (re-trained as appropriate) of changes. • Overall responsibility to ensure that refresher/initial training and re-training are carried out to the required specification and in according to the yearly plan. • Approval of rosters, ensuring that the roster complies with the working time directive, all posts are filled using qualified personnel, that adequate reserves are trained and that contingency plans for absences (authorised and unauthorised) are maintained at all times. • Reporting to the Head of Operations on all activities for the month to include, nonconformities, Incidents, disciplinary actions, training, staffing levels, leavers, new recruits, etc. • Maintenance of standards & discipline of the Security Team. • Overall responsibility of maintaining up to date personnel and training records on all members of the security team. • On call 24/7 and able to handle out of hours issues (out of hours alarm activations, sick calls, additional client requests • Maintain and manage client expectations, delivering a great service Management experience is essential, and to succeed in this role you will also need: Strong leadership skills and experience in managing various HR processes such as performance improvement, disciplinary and mentoring. Strong customer service skills. Experience is working in a fast-paced environment, preferably in a 24/7 operational environment. Experience in a customer-facing role, ideally in security. Strong IT skills. Good commercial understanding. Experience in delivering to KPI’s. Attention to detail. Full Driving Licence. In addition, the role will require you to hold a valid SIA Licence and be vetted to BS7858. Applicants from a security background with a solid understanding of the British Standards associated with an ACS security company would be an advantage. Benefits Full training will be provided. Full uniform and equipment to complete the role is provided. We will bear the cost of your SIA licence renewal. Vehicle is provided for the role however own vehicle is required to and from office. If you are dedicated, reliable and ready to contribute to a leading security service provider, we would love to hear from you. Apply today to become a valued member of the team. Do you think this job is for you? Apply now. Kickstart career at RelyOn. We would love to hear from you. Apply now " * " indicates required fields Company This field is for validation purposes and should be left unchanged. Name * Phone * Email * Upload CV * Max. file size: 15 MB. Upload Cover Letter Max. file size: 15 MB. Message By submitting this form, you consent to the terms in our privacy policy and give us permission to get in touch with you. Submit Don’t see a job post that you’re looking for? We would love to hear from you if you are interested in working with us. We regularly provide new job opportunities to look out for. Send us your CV and we’ll keep it on file for you. Get in touch You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers. More Information Unblock content Accept required service and unblock content You are currently viewing a placeholder content from reCAPTCHA . 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What this role is, and what else it is called
Employers in Bristol advertise this kind of work as Head of Information and Cyber Security, Security Operations Manager – Taunton/South West, Cyber Marketing and Chief Information Security Officer too, so it is worth searching more than one wording. It is a lead or principal Cybersecurity role in Bristol, advertised as on-site.
About hiring at Relyonservices
Relyonservices has 1 other live technology role on its careers page. See all Relyonservices roles, salaries and stack.
How this role compares to the market
Bristol has 108 live IT vacancies across 61 employers, with a median advertised salary of £45,000. Browse Bristol roles.
Lead and principal roles make up 1,636 of the live UK IT market and advertise a median of £80,000.
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Detected on Relyonservices's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in South West.