Digital Project Manager
About this role
You will keep CRM work moving across strategy, design, development, QA, approvals, and launch windows. You will be the person who makes complex work feel controlled, clear, and calm for both internal teams and clients. Delivery management Create and maintain project plans, timelines, status notes, approval routes, and launch checklists. Track dependencies, risks, decisions, and open questions across internal and client teams. Protect delivery quality while keeping momentum through changing requirements. Client and team rhythm Run useful status meetings and translate discussion into clear next actions. Keep stakeholders aligned on scope, timelines, responsibilities, and readiness. Capture post-project learnings and turn them into repeatable delivery improvements. Required Skills & Experience Professional project management experience in digital, CRM, marketing technology, or agency delivery. Strong client communication and stakeholder management skills. Ability to manage timelines, risks, dependencies, and approvals with discipline. Comfort working with strategy, design, development, data, and QA workflows. Nice-to-Have Skills CRM or lifecycle marketing delivery experience. Familiarity with Salesforce Marketing Cloud or ESP campaign operations. Experience managing multi-market or high-volume campaign calendars. What Success Looks Like Month 1 Take over delivery coordination for selected live workstreams with clear status control. Month 2 Lead client rhythm and internal delivery tracking for a full CRM project cycle. Month 3 Improve project templates, QA gates, or approval paths based on observed delivery friction. The Work Mix 45% Project planning and delivery control 35% Client and internal coordination 20% QA gates, documentation, and process improvement This is an agency environment where calm judgment matters as much as tracking detail.
What this role is, and what else it is called
Employers in London advertise this kind of work as Technical Product Manager, Technical Project Manager, IT PROJECT MANAGER and Technical Delivery Manager too, so it is worth searching more than one wording. It is a lead or principal Technology Product & Delivery role in London, advertised without a stated working pattern, which is worth asking about.
About hiring at Ministry of CRM
Ministry of CRM appears alongside 1 other live technology role on this source domain, across Enterprise Applications and Technology Product & Delivery. See all Ministry of CRM roles, salaries and stack.
How this role compares to the market
London has 1,425 live IT vacancies across 731 source domains, with a median annual salary midpoint of £55,000. Browse London roles.
Lead and principal roles make up 1,012 of the live UK IT market and have a median annual salary midpoint of £43,395.
Market figures are today's snapshot of reportable live UK roles on public careers and vacancy pages; see hiring trends.
Detected on Ministry of CRM's careers page. ProdReady Recruitment lists this vacancy as an aggregator and is not the employer; applications go to the employer's own site. More IT jobs in London.